Help
Short answers. If yours is not here, email hello@akard.store.
Getting started
How do I choose my shop's web address?
It becomes akard.store/yourname and it cannot be changed afterwards, because it is printed on every QR sticker you make. Lowercase letters, numbers and hyphens, 2 to 32 characters. A few names are reserved for akard itself — the signup form tells you before you commit.
How do I add my first card?
Console → Cards → Add a card. A title and a price are the only things required. The title becomes the card’s web address the first time you save; renaming it later keeps the old address working.
What is the difference between a draft and a published card?
Only published cards appear on your storefront and count against your plan. Drafts are unlimited on every plan, so you can enter a whole box and publish as you go.
Labels
How do I print QR stickers for my cards?
Console → Cards → Print labels. Choose how many copies per card, then print. Turn off your browser’s headers and footers and set margins to none, or the 15mm sizing will be off.
Why does my sticker open the shop front instead of the card?
That happens when the card has been deleted or set back to draft. Publishing it again makes the sticker work.
The till
Does the till work without an internet connection?
Open the till once while you still have a connection so it can download your catalogue. After that it works offline. Sales queue on the device and sync themselves when you are back in range — the count in the top bar tells you how many are waiting.
Can one device sell for two different shops?
A till is locked to a single shop. Opening it for a different shop clears the previous catalogue, so a seller working two tables can never ring a sale into the wrong one.
How do I take PayNow payments?
Upload your QR under Console → Payments. The money goes straight to your bank; akard is never in the middle of it.
Plans
What happens when I reach the 30-card limit on the free plan?
You can keep selling and keep adding drafts — you just cannot publish another card until you archive one or upgrade. Nothing breaks mid-show.
What happens to my cards if I downgrade?
Nothing is deleted. Everything stays published for fourteen days, then cards above the new limit become drafts. Upgrading brings them straight back.
Start free.
The free plan is a real one: thirty published cards, the whole till, and no card to hand over.
